Who we are
Our website address is: https://positivepathway.org.uk
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Data entered via our contact forms will be stored safely.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
These are collected anonymously
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Confidentiality
It is important that you know that any personal information, regarding an individual, family or school will be kept securely.
Confidentiality would only ever be broken if there were significant concerns that you or anyone else might be at significant risk. If this were to occur, it would be discussed with you and recommendations considered, discussed and reviewed. A record of this discussion would be held in case notes.
As fully qualified educational professionals, and also as a Behaviour Specialist, we will at all times adhere to the highest of ethical
expectations through our professional bodies, both in educational settings and when working with individuals or families.
We want you to be assured that you will receive a professional and quality consultancy service, should you have any worries or concerns, these can be discussed with us at any time.
Information we collect about you and how we use it
Upon starting a piece of work – whether working with children, families, training staff or supporting an organisation, basic personal information will be collected for contact and identification reasons as well as to ensure that we are planning an intervention or project with the appropriate evidence, information and background.
During any meetings, we may seek further background information or documentation to support the rigour of our work – and to ensure that we are fulfilling our roles in an effective manner. We will ensure that we keep notes and details of this information, but that this information will only be used to support the delivery of the best quality support/intervention for you.
Your rights
You have rights relating to the information we hold to verify the accuracy or to ask for them to be supplemented, deleted, updated or corrected. You have the right to request a copy of the information that we hold. If you would like a copy of some or all of your personal information, please email or write to us via the contact details stated in this agreement. Information will be provided to you within 30 days. We want to make sure that your information is accurate and up to date.
You may ask us to correct or remove information you think is inaccurate. You have a right to request the transfer of your data to another individual or company.
How long we keep your information for (data retention)
Your information is kept for the time necessary to provide the consultancy / support / intervention / service requested, however outside of this, we will hold your details and notes for a period of seven years following the end of the project, training or intervention, to comply with legal obligations that are placed upon us by our
insurers.
In the case of a child under 13 then records will be kept seven years after they reach the age of majority 18. After this date, all data will be securely deleted.
Sharing of data
There may be times where information needs to be shared with 3rd parties (e.g. when making a referral to one of our associates for additional specialist intervention). We would explicitly ask your consent before doing so and the data will be sent to 3rd parties securely.
Security of your data
Information will be kept securely and confidentially in line with the data retention policy as stated above.
Lawful basis for processing your information
The lawful basis for holding and using your information to deliver support, training or interventions to you is consent. By consenting, you agree to the processing of your information for the purposes detailed in this agreement.
Specialist and Client Consent
For your project, support, intervention to proceed, we do require your consent. By signing the form, you are providing consent to this agreement and the information held and used as described in this agreement provided.
Positive Pathway